Reservation Policy:

To guarantee your reservation, a valid credit card must be provided at time of booking and full payment for your stay will be processed before arrival.

Hearts & Home reserves the right to cancel any reservations with an invalid credit card.

If your card is invalid, we cannot guarantee your booking.

Cancellation Policy:

The guest can cancel free of charge until 3 days before arrival. The guest will be charged the total price of the reservation if they cancel less than 3 days before arrival.

Cancellation or amendment made more than 14 days before the arrival are free of charge.

The guest will be charged the total price of the reservation if they cancel less than 14 days before arrival.

If the guest doesn’t show up, the no-show fee will be the same as the cancellation fee.

Kids and extra beds policy

Children of all ages are welcome at Hearts & Home.

Children aged 2 years and above are considered adults at this property.

* Baby cot and extra beds are subject to availability, please contact our team as soon as you want to request an extra bed.